How is creating a Facebook Fundraiser different than just sharing a link to my personal page on Facebook?
Unlike a basic link share, Facebook Fundraiser posts are rich and dynamic posts that motivate more friends to donate quickly. Posts through a Facebook Fundraiser include an image, story, thermometer, donate button, and more. You can easily invite all of your friends, and they will see updates from the fundraiser, as well as from other friends who donate. Your friends are also encouraged to invite and share with their friends, which means you may receive gifts from people you don’t even know who were moved by your story! Facebook also provides you with a quick and easy way to check your progress – including donations that come in through your Empire State Ride page or your Facebook Fundraiser.
What is connected between my Empire State Ride page and my Facebook Fundraiser?
When you create a Facebook Fundraiser, your personal story and fundraising goal will be populated in Facebook. A cover photo and fundraiser name is also provided. Following creation of your Facebook Fundraiser, all donations will sync, meaning all donations received either on Facebook or through your personal page will be included in thermometers in both places.
What data will Facebook receive once I connect my personal page to Facebook Fundraisers?
When connecting your personal fundraising page to a Facebook Fundraiser, Facebook receives information on the campaign you are fundraising for and your personal story from your personal page at the time of the connection. On an ongoing basis, Facebook also receives updates on the amount of funds you have raised in order to keep the thermometer on your Facebook Fundraiser synced to the thermometer on your personal page. Facebook does not receive information about donors that donate through your personal page.
I updated my goal through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?
Yes. When you update your fundraising goal on your personal page, your goal will also be updated on your Facebook Fundraiser. However, if you update your goal in Facebook it will not update the goal on your personal page. For consistency, we recommend that you do not update your goal on Facebook.
I updated my story or photograph through my Fundraising Dashboard. Will it change on my Facebook Fundraiser as well?
No. Following the creation of your Facebook Fundraiser, updates to your story or photograph on your personal page will not be reflected on your Facebook Fundraiser. This allows you to tailor content appropriately in either location.
How do I change my cover photo or description for my Facebook Fundraiser?
From your Facebook Fundraiser, click “…More” under the invite button, then click “Edit Fundraiser”. Changes that you make to your cover photo or description on Facebook will not be reflected on your personal page. This allows you to tailor content appropriately in either location.
Why did my Facebook Fundraiser end?
This means Facebook Fundraising has completed. All Facebook Fundraisers are scheduled to end 30 days after the Empire State Ride.
Is my Facebook Fundraiser public?
Yes. Fundraisers are public, so anyone can see them. Only people with Facebook accounts can make a donation.
How can I delete my Facebook Fundraiser?
From your Facebook Fundraiser, click “…More” under the invite button, then “Delete Fundraiser”.
How do I connect my Empire State Ride page with a Facebook Fundraiser?
You must first be registered for the Empire State Ride. To connect with a Facebook Fundraiser, log in to your Fundraising Dashboard and click to connect with Facebook. Accept Facebook’s permissions and your new Facebook Fundraiser is created!
What if I previously created a Facebook Fundraiser on Facebook and now want to link it to my Empire State Ride page?
Existing Facebook Fundraisers cannot be linked to an Empire State Ride page. You must visit your Fundraising Dashboard to create a new Facebook Fundraiser. Facebook Fundraisers not created through the Fundraising Dashboard will not sync to your thermometer and Roswell Park. We recommend you delete any existing Facebook Fundraisers that you were previously using to collect donations for the Empire State Ride and then visit your Fundraising Dashboard to create a new Facebook Fundraiser.
How come I can see my donor’s name in the Fundraising Dashboard, but on my personal page it is shown as “Facebook Fundraiser”?
Because the personal page does not allow for public display rules the donor could set on Facebook (ie. Friends only or friends of friends), all donors display on the personal page as “Facebook Fundraiser”. Please have your donor contact us at 716-845-3179 or email@example.com if they would like to update the public display name on the honor roll.
Do donations still go to Roswell Park if people donate through my Facebook Fundraiser?
Yes, all donations will go towards to your personal Empire State Ride campaign and Roswell Park.
How do nonprofits receive donations from my Facebook Fundraiser?
Donations are processed as if they were being made through your personal page.
Will donors to my Facebook Fundraiser receive a receipt?
When someone makes a donation through a Facebook Fundraiser, a payment receipt is sent to the primary email listed on the donor’s Facebook account. This payment receipt includes the organization’s tax ID number and confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.